
Contractor Quote Software That Follows Up Until Customers Decide
Turn online estimates into customer quotes, change the price and scope, and follow up on every open quote without chasing homeowners yourself.
Sending a quote is only half the work, because you still answer questions, make changes, and follow up while the homeowner compares contractors.
The Growth Engine keeps the estimate, quote, customer details, and follow-up together, so your team knows which jobs are waiting on a decision.
What's the Difference Between an Estimate and a Quote?
An estimate is a rough price based on what the homeowner entered on your website, and it shows them the likely cost before they call.
A quote is your company's offer to do set work for a set price, with the scope, your changes, and your terms.
How Contractor Quoting Works
1. The Homeowner Gives the Job Details
The homeowner prices the work on the estimators across your website. When they ask for a quote by email or book a visit, the Growth Engine puts the price from every estimate they ran into one quote PDF and sends it, so nobody on your team copies, writes down, or retypes the job details.
If the homeowner runs an estimator again, or clears a choice that no longer applies, the quote uses their latest price for that service, and every version stays on their record.
2. You Confirm the Work
Some jobs can be quoted from the homeowner's answers or a phone call, while others need measurements, an inspection, or a site visit. You decide what to verify before you confirm the scope and price.
3. You Change and Send the Quote
- Review the homeowner's original answers.
- Enter corrected answers wherever the job differs.
- Raise or lower the price.
- Add a discount or a credit.
- Add notes about the work.
- Include your terms and conditions.
- Send the updated PDF to the customer.
The homeowner's original answers stay on their customer record, so you can see exactly what changed.
4. The Growth Engine Follows Up
Until the homeowner decides, the Growth Engine sends email and text reminders on the schedule you choose, and the homeowner can turn them off from any reminder. Your team sees which quotes are still open without keeping a separate follow-up list.
5. The Homeowner Signs, or You Record the Decision
Once the homeowner signs the quote, or you record their decision in the Growth Engine app, the reminders stop and the next steps begin.
See the Quote a Homeowner Gets
The homeowner gets the quote by email as a PDF, with each answer on its own line, followed by HST, the deposit, and your terms.
On the Own Website Plan, the quote carries your company name, logo, and colours. On the Pay When Paid Plan, it carries the shared website's name, the same name the homeowner priced the job under.
This sample is a real Darteno quote for a 600 square foot driveway with steps, in Markham, priced on the interlock driveway estimator.
Homeowners Sign the Quote From Their Phone
A homeowner says yes on the phone, but the job is not won until the quote is signed. Getting that signature means printing the quote and driving over, or emailing it and waiting for the homeowner to print, sign, and scan it back.
Every quote email has a button to sign. The homeowner taps it, signs in with their Microsoft, Google, Facebook, or LinkedIn account, and adds their signature on their phone or computer. There is no new password to create, and the sign-in confirms who signed.
The signed quote, with the date and time it was signed, is saved on their customer record and emailed to you both. The reminders stop, and you see the job is won.
A yes on the phone becomes a signed quote in a minute, with nothing to print, scan, or drive over.
Know Which Quotes Still Need an Answer
A homeowner may like your quote but still be comparing prices, consulting a spouse, or waiting for the right time, and if nobody follows up, the job can slip away to a competitor.
The Growth Engine app shows each quote as open until you make one of 3 choices:
- Advance: the homeowner signs the quote online or accepts it in person. You enter the crew size and number of days the job needs, and the job moves to payment.
- Nurture: the timing isn't right yet. The customer stays on your customer list, so you can reach them again next season.
- Suppress: remove the contact from the list, and they receive no further marketing messages from you.
See Why You Lose Quotes
When a quote doesn't turn into a job, you rarely hear why, so you can't tell whether to change your price or your follow-up.
When you nurture or suppress a quote, you pick the reason: price, timing, another contractor, or the homeowner decided not to do the work. You can add a note in your own words.
The reason is saved on the customer record, and the Growth Engine app shows how often each reason comes up across all your lost quotes.
You know whether jobs are lost on price, on timing, or to a competitor.
Discounts, Credits, and Refunds Stay on the Quote
A discount written in by hand, or a refund sent from your bank, leaves the quote showing a different amount from what the customer paid.
You record each one as a change order on the quote:
- Discount: an amount or percentage you take off the price, such as for a repeat customer or a slow week.
- Credit: an amount the homeowner is owed, such as for materials they supply or an overpayment on an earlier job.
- Refund: money you return after the homeowner pays, such as when the scope shrinks after the deposit. You send it from your bank account.
Each change order appears on its own line, with its reason, on the quote, the invoices, and the customer record. Every invoice updates to the new balance, so the next one asks for the right amount.
The quote, the invoice, and the customer record all show what the customer actually paid.
On the Pay When Paid Plan, the fee follows what your customer pays, so each discount, credit, and refund lowers it. See the fee rules.
What Goes Into a Contractor Quote?
What goes into a contractor quote.
| Included | What it means |
|---|---|
| Job scope | The work, from the homeowner's answers and your changes |
| Materials and options | The choices used to work out the price |
| Price changes | Changes you make after looking at the job |
| Discounts, credits, and refunds | Each a change order on its own line, with its reason |
| Customer notes | What the quoted work includes |
| HST | Ontario sales tax on its own line |
| Customer information | Customer and job details |
| Terms and conditions | Your company's terms |
| Signature | The homeowner's signature and the date and time they signed |
For insurance jobs, like a flooded basement or a kitchen fire, the Growth Engine also builds a separate claim quote for the adjuster from the same estimate, with an Xactimate or Symbility line-item code on each line. See insurance claim quoting or restoration contractor software.
You Control the Quote While the Growth Engine Handles the Routine Work
Who does what on a quote.
| Who | Job |
|---|---|
| The Growth Engine | Builds and emails quote PDFs, collects the homeowner's signature, saves quote details, updates the invoices for each discount, credit, and refund, and sends scheduled follow-ups |
| Me (Robert) | Design your quote template with your terms and conditions, and set up the online estimators that supply the prices |
| Your team | Confirms the work, changes prices and job details, gives discounts, credits, and refunds, answers customer questions, and records decisions and the reason for each lost quote |
You remain responsible for what you promise the customer and what you charge.
Common Questions About Contractor Quote Software
Can contractor software create a quote automatically?
Yes. The Growth Engine builds a quote PDF from the job details a homeowner enters on your website, and emails it when they ask for one or book a visit. Your team can confirm the scope, change the price, and send an updated version.
Does every contractor quote require a site visit?
No. It depends on the trade and the work. Some jobs can be confirmed from the customer's answers or a phone call, while others need measurements, an inspection, or a visit first.
Can I change a quote after sending it?
Yes. Enter new job details, change the price, add a discount or a credit, add notes, and send a revised PDF, while the homeowner's original answers stay on the record.
Can I give a customer a discount, a credit, or a refund?
Yes. You record each one as a change order on the quote, and it appears on its own line, with its reason, on the quote, the invoices, and the customer record. Every invoice updates to the new balance. You send a refund from your bank account.
Do quotes customers haven't answered get followed up?
Yes. The Growth Engine sends reminders on your chosen schedule while the quote remains open.
Can homeowners sign a quote online?
Yes. The homeowner opens the quote email, signs in with their Microsoft, Google, Facebook, or LinkedIn account, and adds their signature on their phone or computer. The signed quote is saved on their customer record and emailed to you both, and the reminders stop.
How do I find out why I'm losing quotes?
When you nurture or suppress a quote, you pick the reason, such as price, timing, or another contractor. The Growth Engine app shows how often each reason comes up, so you see whether to change your price or your follow-up.
Who confirms the work and final price?
Your team does. The Growth Engine prepares the quote from the recorded job details, but you confirm the scope, measurements, price and terms before committing to the work.
Does sending a quote schedule my crew?
No. Your team records the customer's decision and sets the work schedule. The Growth Engine does not replace crew dispatch or job scheduling.
Spend Less Time Chasing Quotes and More Time Completing Jobs
Your team's time belongs on pricing work accurately and serving customers, not on remembering which quote needs another reminder. You decide the work and the price, and the Growth Engine keeps each quote moving.