
Your Crew Does the Work. The Follow-Ups Don't Get Forgotten.
You have jobs to run, not software to manage. I set up the Growth Engine and keep it working.
Your crew answers customers, checks prices, and completes the work. The Growth Engine handles routine reminders between those steps.
On this page · 11
- One Job, Without All the Chasing
- Six Ways Homeowners Reach You
- Every Route Lands on One Customer Record
- From the Quote to the Paid Job
- What Runs Across Every Job
- Exactly What You Still Have to Do
- Working Alongside Your Job Software
- How Your Website Is Set Up for Your Company
- Switching From Your Current Tools
- Support: Who to Call and How Fast
- See the Growth Engine on a Real Contractor Website
One Job, Without All the Chasing
- Homeowner calls. Several crew phones ring; a missed new caller gets a text.
- Homeowner wants a price. The estimator provides a starting price and saves their answers.
- Homeowner asks for a quote. It goes out on its own, and the Growth Engine follows up while it remains open.
- You finish the work. Marking it complete sends the invoice.
- Customer pays. The payment is recorded, followed by the approved review and repeat-customer sequence.
Darteno's website runs on the Growth Engine. Follow the links below to try the parts customers use.
Six Ways Homeowners Reach You
Homeowners find you through search, your Google Business Profile, ads, and past customers. I run search marketing on the Pay When Paid Plan, your marketer runs it on the Own Website Plan, and each homeowner then reaches you the way that suits them.
A Phone Call
Your business number rings the phones your crew carries, and whoever is free answers. When nobody can answer a new caller, the Growth Engine texts them a link to request an estimate or book a visit.
A Website Inquiry
Each service you sell has its own page on your website. A homeowner sends a request from it, and the request starts their customer record.
An Online Estimate
The homeowner answers a few questions about the job and sees a price range before calling you. Their answers go on the customer record, so you know the job before you call back or visit.
A Booking
The homeowner picks an open visit time on your calendar, with no call needed first. The Growth Engine sends the calendar invitation and the confirmation email.
Try the booking form Darteno's customers use, by booking a call with me
A Repeat Customer
A maintenance reminder tells a past customer the work is due for a check, and they call you back. Their full history is already on the customer record.
A Referral
A past customer texts your referral link to a neighbour. When the neighbour uses it to reach you, their customer record shows who sent them.
Every Route Lands on One Customer Record
However the homeowner reaches you, their calls, bookings, and quotes go on the same customer record. Your crew sees the whole history before they call back.
From the Quote to the Paid Job
Quote
The Growth Engine sends the quote the moment the homeowner asks, priced from their online estimate at the rates you approved. After a home visit, you enter what you found, and the Growth Engine sends the updated or final quote. It follows up until the homeowner decides, and you record the signature.
See how contractor quotes and follow-ups work
Download a sample Darteno quote (PDF)
Work
You schedule the crew and do the work. When the job is done, you mark it "Complete" in the Growth Engine app from your phone.
Invoice
Marking the job "Complete" sends the invoice, built from the signed quote. The Growth Engine reminds the customer until the balance is paid.
Follow-Up
A paid job sends the review request and the referral link, and maintenance reminders follow when the work is due. Each one brings back a repeat customer or a referral.
What Runs Across Every Job
Three parts of the Growth Engine work at every stage, whichever route the customer took.
Customer Records
The Growth Engine app on every crew phone holds each customer record, and shows missed calls and site visits on your truck's screen. You and your crew see the same records at the office, on the job, and on the road.
Automatic Follow-Ups
Missed-call texts, booking confirmations, quote follow-ups, payment reminders, and review requests go out without anyone on your team sending them. Moving a job to its next stage in the Growth Engine app starts or stops the follow-ups for that stage.
Paid-Job Reports
Each paid job is traced back to the marketing that brought it in, so you see which sources bring in work that pays.
Exactly What You Still Have to Do
I set up the Growth Engine for your business and keep it running. You keep control of every price, every customer, and every job.
Who does what in the Growth Engine.
| Who | Job |
|---|---|
| Me | Build your website or your company page on the shared website, write and update the shared website and run its search marketing, set up your phone system, estimator, booking, quotes, and follow-ups, change your prices and messages when you ask, and fix anything that stops working. |
| You | Approve your services, prices, and service area, talk to customers, set each final price, schedule your crews, do the work, and move each job to its next stage in the Growth Engine app. |
| The Growth Engine | Rings every crew phone, texts back new callers nobody answers, follows up open quotes, sends invoices and payment reminders, asks paying customers for reviews, and reports which source brought in each paid job. |
On the Own Website Plan, your marketer writes your website and runs its search marketing. Paid ads are optional, run by an outside agency you pay directly. See who manages each part of your marketing.
Tell me about any change to your business, such as a new service, a new price, or a new crew member, and I update the Growth Engine to match.
Working Alongside Your Job Software
Already running jobs in Jobber, Housecall Pro, or other job software? Keep it for your crews, schedules, and back office, while the Growth Engine brings in new customers and follows up each quote and invoice.
Your team moves each new customer into your job software by hand. See what runs where.
How Your Website Is Set Up for Your Company
Every company runs the same Growth Engine. What your homeowners see, and what they pay, is set for your business.
- Services: each service you sell gets its own page, written around how you do the work.
- Estimator questions and prices: the questions you ask on a site visit, with your rates. Prices can change by postal area, as Darteno's estimator does between Markham and downtown Toronto.
- Service area: the towns and postal areas you work in.
- Booking times: your hours, how long a visit takes, how far ahead homeowners can book, and the travel time between visits.
- Your phone: your business number and your voicemail greeting.
- Your branding: on the Own Website Plan, your company name, logo, and colours are on your website, quotes, invoices, and every email. On the Pay When Paid Plan, the website and quotes carry the shared website's name, and your invoices carry your company name, logo, and colours.
You approve each one before your website launches, and I change any of them when you ask.
Switching From Your Current Tools
Your customers live in Jobber, a spreadsheet, or your phone today. I move them over, and your current tools keep working until the switch is complete.
- Setup: I set up your phone system, estimates, booking, quotes, and follow-ups, and you approve your services, prices, and service area. On the Own Website Plan, I build your website from the text and photos your marketer supplies, and it launches 2 to 4 weeks after you sign. On the Pay When Paid Plan, your company page goes live within 2 days after you sign.
- Import: export your customers to a CSV file, which Jobber, Housecall Pro, most other job software, and any spreadsheet can produce. Names, emails, and phone numbers are enough, plus the work you completed and its dates, if you have them. I review each record and import it into the Growth Engine app.
- Training: your crew has little to learn. They answer calls on the phones they already carry and move each job to its next stage in the Growth Engine app.
- The switch: on the Own Website Plan, I point your domain name at the new website once you review and approve it. Homeowners reach your old website up to that moment and the new one right after, with zero downtime, and your business email keeps working through the move. Your business number moves in, and calls ring through the phone system as soon as that move is done. On the Pay When Paid Plan, your company page goes live on the shared website once you approve it, and calls to the shared website's number ring your crew's phones.
- Launch Campaign: when the Growth Engine goes live for you, I send your imported customers an email and text campaign, as part of your plan. See how it works.
Jobs already under way finish in your old tool. New ones start in the Growth Engine, and you keep the old tool only for the back-office work listed above.
On the Pay When Paid Plan, every customer you import is your own. Their jobs carry no fee, except a job booked from a campaign reply. See which jobs carry the fee.
Support: Who to Call and How Fast
Call or text me directly. I built the Growth Engine and investigate each problem you report myself, and a problem that stops customers calling, sending a request or booking a visit goes first.
See how support works and what happens when something breaks.
Common Questions About How the Growth Engine Works
Do my customers have to fill out the estimator before they call?
No. A homeowner can call, send a request, run an estimate, or book a visit, and past customers and referrals come back the same ways. Each route lands on the same customer record, and the job takes only the steps it needs.
What does the Growth Engine handle automatically?
The Growth Engine handles booking messages, missed-call replies, quote reminders, invoices and customer campaigns. Your team still controls prices, customer decisions and job status.
Do I have to manage the marketing and software myself?
No. I set up and run the Growth Engine, and on the Pay When Paid Plan I also run your search marketing. You give me your business details, tell me about your workload, and make the calls on customers, prices, scheduling, and finished work.
Can I move my customers from Jobber or another CRM?
Yes, their contact details, where your current tool provides a usable export. I import it during setup and confirm beforehand what moves. Old quotes, invoices and jobs already under way stay in your old tool.
Can I keep using Jobber or Housecall Pro?
Yes. Crew scheduling, dispatch, and the rest of your back office stay in it. You move each new customer into it by hand, or on the Own Website Plan I connect the two as an optional extra, priced before work starts.
How long does it take to switch to the Growth Engine?
On the Own Website Plan, your website launches 2 to 4 weeks after you sign. On the Pay When Paid Plan, your company page goes live within 2 days after you sign. Number transfers and other setup steps depend on your providers. I confirm the transition plan before you change your existing tools.
Do I have to replace everything at once?
No. I set up the Growth Engine alongside the tools you already use, and you switch each part over when your crew is ready.
Does my crew need training?
Very little. Your crew answers calls on the phones they already carry and moves each job to its next stage in the Growth Engine app, and I set up everything else.
How fast do I get help when something stops working?
I aim to reply within one business day. Tell me if customers cannot call, send a request or book a visit so I can put it first.
See the Growth Engine on a Real Contractor Website
Darteno's interlock website runs on the Growth Engine. Try it the way a homeowner would.
Then book a one-hour review to walk through how you handle requests and jobs today, and to see where the Growth Engine cuts the chasing.